Valeurs institutionnelles

Values at the heart of our commitment

At OMILAYE, ethical values are central to how we conduct our business. They guide our decisions, shape our conduct and reinforce our accountability to the populations we serve, our staff, our partners and all our stakeholders.

Drawn from a collective process involving our people, these values form the foundation of our company culture. They express our determination to carry out our public service mission with high standards, transparency, accountability and a sense of the common good.

Our values shape, complement and reinforce one another. They inspire our daily practice and give meaning to our ambition: to build a modern, high-performing, responsible and sustainable model for managing the public drinking water service in rural areas.

Professionalism

We carry out our work with rigour, skill and high standards.
Professionalism reflects our determination to deliver operations that are efficient, transparent and aligned with the best standards of the public drinking water service.

Innovation

We put continuous improvement at the heart of what we do.
In a sector undergoing rapid change, OMILAYE draws on innovation, technology, modern management methods and lessons learned in the field to strengthen its operational performance for the long term.

Customer satisfaction

Users are at the centre of our priorities.
We cultivate listening, closeness and responsiveness so as to better understand the needs of rural communities and offer them a service that is high quality, reliable and accessible.

Accountability

We take full responsibility for the consequences of our decisions and actions.
This accountability extends to the State, our governance bodies, our staff, users and the rural communities we serve. It commits us to acting with diligence, transparency and a sense of duty.

Integrity

We act with honesty, loyalty and transparency.
Integrity underpins the trust we build with our customers, our partners and our stakeholders. It is a core principle in implementing our ethics and anti-corruption policy.

Boldness

We dare to take on the challenges of transforming the public drinking water service in rural areas.
Pioneering a delegated management model demands commitment, courage, initiative and a constant ability to move forward, even in the face of the most complex challenges.

OMILAYE — Water is life.